Digium/Sangoma Products

Take control with on-prem UC, powered by Switchvox

How on-prem systems work

An on-premises phone system hosts all hardware and software within your organization’s premises, providing maximum administrative control over your unified communications system. Over time, this setup results in significant cost savings compared to cloud or hybrid solutions, as it allows you to reuse current desktop phones and hardware.

What you can do with on-premises phone systems

Departmental contact center

Better equip your agents and increase agent productivity with comprehensive contact center features including:

  • Call recording
  • Monitor, whisper, and barge
  • Hot Desking
  • Queue Management Switchboard
  • Custom music / Message On Hold (MOH)
  • Enhanced CallerID
  • Presence management
  • IVR

Call control

Whether you use your existing on-premises equipment or opt for Sangoma’s phones and hardware, you can effortlessly manage your calls with our versatile call control features:

  • Paging and group paging
  • Flexible call routing
  • Call, transfer, park, and intercom
  • Ring groups

Voicemail, messaging and collaboration

Voicemail and messaging play a crucial role in your business’s communication. Our on-prem system provides voicemail-to-email, SMS, and instant messaging features.

Our on-prem Unified Communications solution comes with collaboration features such as unlimited conference calling, video conferencing, and integration with Microsoft Teams.

Advanced contact center

Deploy in a virtual environment using the power, scalability, and disaster recovery tools available with Hyper-V or VMware. Virtualization eliminates the need for a dedicated PBX server appliance and provides a phone system that is able to meet the needs of an enterprise at a fraction of the cost.

We Service all major cities in Canada & USA

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